Privacy Policy

This policy was last updated on 20th April 2021.

0.0   Introduction

Our privacy policy informs you about how we use and protect any information that you give K R A Y V N when you use this website.

K R A Y V N  is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

0.1   Policy Changes

K R A Y V N  may change this policy occasionally by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/04/20.

1.0   Information 

1.1   The information we collect from you

We may collect the following information:

• Your full name.
• Your contact information, including email address and phone number.
• Demographic information such as your postcode.
• Other relevant information.

1.2   What we do with this information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• For internal record keeping.
• To improve our products and services.
• To periodically send promotional emails about products, special offers or other information which we think you may find interesting, using the email address that you have provided.
• To contact you occasionally for market research purposes. This may be via email, phone or postal mail. We may use the information to customise the website according to your interests.

2.0   Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

2.1   How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. The data is then removed from the system.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. However, declining cookies may prevent you from taking full advantage of the website.

2.2   Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

2.3   Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

2.4   Third party companies

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you allow us to do so.

2.5   Incorrect Information

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.